Efstathios VELISSARIOU
Department of Business Administration – Division of Hospitality management
Technological Educational Institute of Thessaly, GR
belissar@teilar.gr
Christos AMIRADIS
Department of Business Administration Division of Hospitality management
Technological Educational Institute of Thessaly, GR
amic@teilar.gr
Abstract
Tourism can have significant impacts on employment in tourist destinations. It must be also noted that the human capital in the tourism sector, and more specifically in hotels, constitutes a basic factor of quality. The effectiveness of service in the Hotel industry is often linked with the sufficient number of hotel personnel, their individual qualities and efficient Human resources management. The development of the hotel industry in Greece and the resulted employment and characteristics of the human resources in relationship to the hotel classification are presented in the present paper.
The paper presents and compares studies and statistical data related to employment and the human capital in the hotel industry in Greece. Several studies in the last years dealt with the volume and the characteristics of employment in the hotel enterprises in Greece. These studies show that the indicator “employee per bed”, as well as the educational level of the employees, are directly related to the category classification of the hotels. Furthermore the employment in the hotel sector in Greece is calculated at 3.2% of total employment, while the employment in the tourism sector is estimated at 10% of the labor force in Greece. The paper concludes with proposals regarding the employment of personnel in the Greek hotel industry.